FAQ

Puzzled? Complete the full picture with some frequently asked questions. 

What is Mingl?

Mingl is an innovative company that offers a novel approach to networking and social interaction at events, using our unique Puzzle Pendants as the key to connection in our captivating matching game.

What are Puzzle Pendants?

They're 3D-printed pendants, each designed to be a part of a matching set. The Puzzle Pendants are not only stylish accessories, but also an innovative and engaging way to transform the dynamics of your event.

How does the matching game work?

The matching game is at the heart of the Mingl experience. Each pendant has an identical match within the batch, so the game is for attendees to interact, network, and connect with others in an attempt to find the person holding their matching pendant. 

The best part is, once the pendants are distributed, the game can run itself - no mess, no stress.   

What types of events are Puzzle Pendants suitable for?

Puzzle Pendants can bring a touch of fun and interactive engagement to a wide range of events.
They're ideal for Festivals, Summer Camps, Conferences, Weddings, Team Building Workshops, Networking Events, Galas, Fundraisers, and more!

The pendants are customizable so if you have a specific request, we can piece together a solution.

How can I customize my Puzzle Pendants?

At Mingl, we believe in infinite 'Puzzabilities'

You can customize your Puzzle Pendants in terms of color, size, shape, and design.

Basic color changes are generally included in the base price, while modifications to shape, size, or design may incur additional costs depending on complexity

For unique design requirements, we have a team of designers ready to collaborate with you. All you need to do is communicate your ideas to us via phone or email. We ensure a thorough quality check and provide regular updates with 3D models and test prints during the production process.

How are Puzzle Pendants made?

Our Puzzle Pendants are crafted with precision and care using a blend of modern technology and artistic creativity. The design process begins with our team using 2D and 3D modeling software to bring the unique Pendant designs to life.

Once the design phase is completed, we then employ Filament or Resin 3D-printers to create the physical piece. These advanced printers allow us to achieve detailed designs and a high-quality finish.

But the creativity doesn't stop there! Additional accessories such as metal medallions, stickers, and more can be incorporated into the design to add an extra layer of personalization or to complement your event's theme. Each Puzzle Pendant is thus a unique blend of technology and art, made with utmost precision to enhance your event's engagement experience.

How long does it take to receive my Puzzle Pendants order?

The fulfillment timeline for your Puzzle Pendants order depends on your specific requirements.

We'll need to 3D print these pieces, which takes up to 2 weeks depending on the quantity of your order. The choice of color may also effect production times depending on whether we have that choice in stock or need to order. 

For a more extensive customization, such as altering the style, shape, or adding other features, please allow a minimum of an extra week. This time allows us to work closely with you, ensuring we perfect your ideal Puzzle Pendants for your event.

In all cases, we aim to work as efficiently as possible to deliver your order promptly without compromising on quality. 

Can Puzzle Pendants be shipped internationally?

Absolutely! While our primary operations are rooted in Canada, we're thrilled to offer international shipping for events taking place outside our borders. We believe in making connections, regardless of geography, and we'll work alongside you to ensure your Puzzle Pendants reach their destination in time for your event.

What if there's a problem with my order?

We've got you covered! Should there be any hitches with your order, don't hesitate to let us know. Our priority is your satisfaction, and we'll swiftly take action to address and rectify any issues, ensuring your event's success is unhindered.